Restoration Rochester (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the steps we take to safeguard your data.
We may collect the following information when you use our services or contact us:
Name, email address, and phone number
Property address or location details for service
Information related to your service requests or inquiries
This information is collected to provide professional mold removal and restoration services and to communicate effectively with you.
We use your information to:
Respond to inquiries and service requests
Schedule and provide restoration or mold removal services
Send updates, service confirmations, and important notifications
Improve our services and customer experience
We do not sell, rent, or trade your personal information with third parties.
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, or misuse.
Your information may be shared only with:
Our certified team members and contractors involved in service delivery
Legal authorities if required by law or regulation
We never share your information for marketing purposes with external companies.
Our website may use cookies or similar technologies to enhance user experience. These help track website usage but do not collect personal identifiable information unless voluntarily provided.
You have the right to:
Request access to your personal information
Correct or update inaccurate information
Request deletion of your personal information where applicable
To exercise these rights, contact us at: [email protected]
We may update this Privacy Policy periodically. Updates will be reflected on our website, and continued use of our services indicates acceptance of the revised policy.
Safe Homes, Happy Customers – Professional mold removal and restoration across New York.
Restoration Rochester is a free service to assist homeowners in connecting with local service providers. All contractors/providers are independent and https://restorationrochester.org does not warrant or guarantee any work performed. It is the responsibility of the homeowner to verify that the hired contractor furnishes the necessary license and insurance required for the work being performed. All persons depicted in a photo or video are actors or models and not contractors listed on https://restorationrochester.org.